Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you any type of exchange. As we are a small, non-profit organization, returns and refunds are not allowed.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
To return a product for exchange, you should mail your product to: 7720 NE Hwy 99 Suite D #342, Vancouver, WA, 98665, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.